Suspension diagnosis, action plan and management with Amazon. Fast response. No generic diagnosis — with a real analysis of the case.
Not every block is resolved the same way. We identify the exact type before acting — each one calls for a different Plan of Action.
The account is deactivated and funds are withheld. The most urgent front: every day without operating is revenue that doesn't come back.
Specific listings deactivated over quality, authenticity or category. The account stays active, but the product stops selling.
One of the most serious causes of suspension, tied to a breach of the seller agreement. It calls for a particularly solid POA.
Identity or address verification issues that block the account. We prepare the documentation Amazon requires to validate it.
Trademark, patent or copyright claims that deactivate listings or the account. We work on the response and the retraction where applicable.
Performance metrics above Amazon's thresholds: order defect rate, late shipments or cancellations. We tackle the root cause.
From a real diagnosis to follow-up, with no generic templates. The first step is understanding exactly what happened.
We analyse the notification, the account history and the root cause. Without a precise diagnosis, no Plan of Action works.
We draft a POA specific to your case: cause, corrective action and preventive measures, in the format and tone Amazon expects.
We submit the appeal and manage the dialogue with Amazon, responding to their requests until the available avenues are exhausted.
We don't drop the case once the POA is sent. We follow up, reinforce the appeal if needed and stay with you through to reactivation.
Every day with the account suspended is lost revenue. The sooner we start the diagnosis, the better the outcome.
The sooner we start the diagnosis of your suspension, the better the outcome. Tell us what happened and we'll review your case as a priority — with real analysis, not templates.